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More Control Over Your Account

We’ve been listening to our customers’ feedback on our website and account management system online. Behind the scenes, we’ve had a team working hard to implement many changes these last couple months. Finally, we are happy to announce that we’ve completely revamped the Coffee Lover’s Club account page.

Our customers have asked to be able to see their order history. We’ve now added a link called “Manage Account and View Order History” which allows our customers to view a full list of their past orders (both club orders and individual orders)! Another question we’ve run into very frequently is: “How do I change my password on my account?” Until now, only we could do that for you. Finally, we’ve added this functionality into our system!

Lastly, we’ve found that when our customers tell others about our company, our mission, and our coffee, their friends want to become a part of it all. In the past, they’ve had to call and tell us the name of the friend that referred them (since we give a free shipment for each referral!) That was a long process that was confusing to our customers. Now, on the account page, there is a link that allows you to refer up to 3 friends or family members at a time. This can be used as often as you want (you don’t have to stop at three) to refer friends to us. It’s also a smart system and will let us know that you referred that friend to us if they join our club, making the whole process easy and quick!

So, log in to your account when you have time and explore the new features and options available to you! Feel free to send any feedback or comments to customerservice@camanoislandcoffee.com and we’ll read each and every one to make sure we’re taking the best care of our customers as possible!

Thank you for creating continuing change with us!

CICR

 

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Changing Appearances to Reflect the Inner Purpose

We’ve been working really hard on making our image match our purpose. There are so many great reasons to buy our coffee and we find that sometimes we lose our purpose AND our customers’ attention when trying to relay that message to them. Sure, we have organic, fairly traded, shade grown, top 1% of the coffee available on the market (and if you’re already buying from us, you probably started skimming because you’ve heard that message so much!) Really though, what is our main purpose? Sure, we’re a business trying to make money, but there is so much more to it than that.

With these thoughts in mind, we set out to rework the look of our site and will continue to update the message as the weeks progress. We wanted to first share this with our readers, our facebook fans, and our twitter followers. CamanoIslandCoffee.com has been redesigned to convey our heart and our focus. What good is great coffee that doesn’t also bring hope and restoration to the growers?

Check it out! https://camanoislandcoffee.com

Thanks for reading and keep on changing the world with us!

Dan and Matt – CICR

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Camano Island Studio Tour Starts Today!

It’s almost noon and the Mother’s Day Art Studio Tour is in full swing! Come on out to Camano Island and enjoy watching local artists do what they do best! You’ll find glass blowing, watercolor paintings, rock sculptures and much more! It’s on today, tomorrow and Sunday and Camano Island Coffee Roasters has decided to stay open this Sunday (10:00am to 4:00pm) as well! Grab a cup of coffee on your way and have a great time!

Find more information on the Camano Arts Association’s website! http://www.camanoarts.org/category/studio-tour-info/

Recommended: Bring mom for an even better time! This is a great way to spend quality time with your mom and have a great time enjoying something that most people don’t normally get to enjoy!

We hope to see you all out here!

CICR

 

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Coffee of the Month – May

Honduras Coffee
The perfect blend of rich molasses tones with slight hints of caramel and spice. Honduras is relatively new to high-end arabica coffees. Its soil, climate, and altitude are all perfect for coffee growing. This Honduras coffee has a pleasant brightness and a medium to heavy body to compliment the sweeter molasses and caramel tones. Our Honduras coffee is dark roasted coffee to bring out the fullest and best flavor!(This coffee is also available in Swiss Water Processed (SWP) Decaf in all available roast levels. Water processing coffee is the absolute best way to decaffeinate coffee, because it’s the safe decaf coffee.

Here’s some information on Honduras:
According to the Department of State’s Website (click this link to read more in-depth info. on Honduras), Honduras is slightly larger in size than Virginia with an area of 122,090 sq. km. Its capital city, Tegucigalpa has a population of just over 1,150,000 people and the overall population of Honduras is around 7.3 million people. The primary language spoken in Honduras is Spanish. Their main exports are Coffee, shrimp, bananas, palm oil, gold, zinc/lead concentrates, soap/detergents, melons, lobster, pineapple, sugar, lumber, and tobacco.

Our Honduras coffee is grown at altitudes above 4900 feet in rich volcanic soil. More importantly, we’ve formed partnerships with the farmers that grow this coffee through our purchasing and commitment to quality with Agros. We’ve been able to work there towards breaking the cycle of poverty! Our Honduras coffee is one of the best coffees in the world. It’s also ethical coffee.

We hope you love this Rich Honduras Dark Roast as much as we do!

Dan – CICR

 

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New is a great thing!

It’s been a little while since we’ve posted a blog post. This is just a note to let you know that we’re still here and have many exciting things coming. We’ve diverted a lot of our focus (temporarily!) from the blog to the many new and exciting changes coming to you soon!

Here’s a sneak peak:

1.) Coffee Conversation Cards go online! – Our popular club inserts will no longer be using unnecessary paper and taking up unnecessary room in your box. All of our customers will be able to see it on our blog and Facebook as well as opt in to receive it via email.
2.) New Email Newsletter – Our Customers can now opt to receive a monthly newsletter updating them on happenings at CICR as well as Agros Village updates and news pertaining to the effectiveness of your support for these third-world farmers.
3.) A 5lb. Coffee Lover’s Club “Wholesale” option – Receive your favorite coffee in bulk and receive great pricing. In a time where many are having to raise their prices, we’re trying to find ways to keep our prices where they are and yet find ways to continually give back to the farmers. – Starts May 1st

Note: Our Coffee Lover’s Club Wholesale option has been changed slightly since the original posting of this article.  Our new options can be found here.

and more!

Be sure that your account information with us is up to date to receive the latest newsletters and notices. You’re welcome to email the information to us at customerservice@camanoislandcoffee.com, call us toll-free at 866-387-JAVA (5282), or send us mail at:

Camano Island Coffee Roasters
ATTN: Customer Service
848 N. Sunrise Blvd. Building B
Camano Island, WA 98282

Also, Twitter users can always send us “tweets” in either a public reply or a direct message with account updates, questions, comments, or anything else you find useful. (we do caution you, however, on sending out personal information that you wouldn’t want others to see regardless of direct or public messaging)

Our blog posts will continue next week on a new schedule and with new information.

Thanks to the greatest coffee drinkers in the world!
CICR

 

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April Coffee of the Month –Papua New Guinea Coffee

Papua New Guinea – Medium Roast

Papua New Guinea CoffeeOur Papua New Guinea coffee is one of our most popular coffees which is entirely understandable given it’s undertones that provide hints of cocoa. It has a medium to full body and is considered by many to be among the finest and most expensive coffee in the world. Most of PNG’s arabica coffee comes from trees that were uprooted in Jamaica (Blue Mountain) and replanted in PNG.

Our Papua New Guinea Coffee

Papua New Guinea CoffeeAccording to the Department of State’s website (click the link if you’d like to read all the in depth details on PNG), PNG is roughly the size of the state of California and has around 6.3 million people. It has three official languages (English, Tok Pisin, and Motu) as well as close to 860 other languages which plays a huge part in the overall fragmentation of the country and it’s people. Another topic of note is that PNG only has 49.3% literacy.

Papua New Guinea CoffeePapua New Guinea is known as a country ripped in pieces by civil war, lawlessness and poverty. Yet in the last few years, thanks to many factors including sustainable coffee purchasing, Papua New Guinea has started down the road to recovering it’s economy and government corruption. It’s a long road ahead, but we have helped immensely and can continue to help just through responsible purchasing.

Jeff’s blog post on Monday will make a great point: Don’t buy coffee at a price that negatively affects the coffee farmers and then throw money their way later on to sooth your conscience. Instead, feel confident and proud that you are not only helping these people monetarily through your purchasing, but working together with them in sustainable practice. It truly blesses both you and them to think about it that way, and that is the truth! Instead buy ethical coffee from a coffee club like our Coffee Lover’s Club!

That’s it for this one! Thanks for reading.

Dan – CICR

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Teaching Ethical Business – Edmonds Community College

This note is a little late and we apologize for that! On Friday, February 27th, Camano Island Coffee Roasters was able to host a class of 19 people from Edmonds Community College. Jeff gave them a tour and was able to talk with them about sustainable business. Another hot topic they discussed was a very important topic to us at CICR: Ethical Business. The class received the discussion warmly and were open and inquisitive. Thank you to Edmonds Community College for the opportunity to spend time sharing our business and our vision with you!

 

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Coffee, The World in Your Cup – The Burke Museum

 

Wow! This was a great time. First off, to those of you that showed up because of our Twitter messages, Facebook updates, or word of mouth, “Thanks so much!” This was an awesome event and the Burke Museum did a great job setting up the story of coffee from plant to cup. We were able to meet so many new people and tell the story of CICR, our focus on breaking the cycle of poverty through ethical coffee and teaching some Coffee 101. We gave out over 200 free lattes and cups of drip coffee! The response was incredible!

My lovely wife gave out cups of our Brazil Coffee (March 09’s coffee of the month) and showed interested parties the difference between green coffee and unroasted Swiss Water Processed coffee.They were able to handle the green beans and taste the finished product. Jeff, pulled 1 shot of espresso for a gentleman and then went into “talk mode” (which I got to tease him for)! All teasing aside, it was great because he was really able to explain the mission of our company and help people understand that there is more to “Coffee, The World in Your Cup” than just a beverage. It tied the exhibit into our ethical coffee very well.

Myself? Well, I made a bunch of lattes, macchiatos, cappuccinos, americanos, and straight espressos and pulled all the shots after Jeff’s token espresso in the picture to the left (haha… I can’t give it up!) I was also able to explain more of the technical details of flavor characteristics of coffee as well as some of the best extraction methods (eg. Varietal Supremo is best used in espresso). Oh yeah, and as the company “geek”, I had fun Tweeting the event live (with pictures) and shooting images with my camera for use on our blog and Facebook page.

All in all, we had a great time and got to meet a lot of new people as well as see some familiar faces. Most importantly, we were able to explain how our customers were able to break the cycle of poverty in many coffee growing villages just through purchasing ethical coffee.

Thanks for supporting us! Your support helps us continue forward!

Dan -CICR

 

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We’re Live!

welcome.jpg

We’ve been working hard on a new way for our customers to learn more about the world of coffee. Are you interested in our company, our commitment to excellence, ethical coffee and the people that grow our coffee? We have found that whenever we get a chance to chat one-on-one with someone and are able to tell them our focus from our hearts, they always become more involved and more a part of their daily cup of coffee.

Get Into Your Coffee…

Ok, we don’t mean that you need to start dipping your fingers in your morning cup of Papua New Guinea coffee or take a bath in that dark roasted Sumatra coffee. What we’re trying to say is “Get into your coffee and understand what you’re drinking and why you’re drinking it!”.

COFFEE IS THE SECOND LARGEST TRADED
COMMODITY IN THE WORLD
NEXT TO OIL…

There is so much to know and coffee affects so many people globally. It isn’t that hard to start learning… it’s just a matter of being a part of a community…

…Community

CICR is proud to introduce our blog to our Coffee Lover’s Club members, our Wholesale customers, our Licensee’s worldwide, and anyone else that wants to learn more and “Get Into Their Coffee…”

Enjoy being a part of the community surrounding the coffee you drink daily!

We’ll see ya there!

Camano Island Coffee Roasters