We’ve been listening to our customers’ feedback on our website and account management system online. Behind the scenes, we’ve had a team working hard to implement many changes these last couple months. Finally, we are happy to announce that we’ve completely revamped the Coffee Lover’s Club account page.
Our customers have asked to be able to see their order history. We’ve now added a link called “Manage Account and View Order History” which allows our customers to view a full list of their past orders (both club orders and individual orders)! Another question we’ve run into very frequently is: “How do I change my password on my account?” Until now, only we could do that for you. Finally, we’ve added this functionality into our system!
Lastly, we’ve found that when our customers tell others about our company, our mission, and our coffee, their friends want to become a part of it all. In the past, they’ve had to call and tell us the name of the friend that referred them (since we give a free shipment for each referral!) That was a long process that was confusing to our customers. Now, on the account page, there is a link that allows you to refer up to 3 friends or family members at a time. This can be used as often as you want (you don’t have to stop at three) to refer friends to us. It’s also a smart system and will let us know that you referred that friend to us if they join our club, making the whole process easy and quick!
So, log in to your account when you have time and explore the new features and options available to you! Feel free to send any feedback or comments to customerservice@camanoislandcoffee.com and we’ll read each and every one to make sure we’re taking the best care of our customers as possible!
Thank you for creating continuing change with us!
CICR
Thank you so much for the improvements on the site! It is much more user-friendly and convenient now!